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IP ADDRESS CHANGER SUPPORT:

The IP Address Changer is an extremely easy to use program with a self-explanatory interface. It is compatible with any computer that has Windows 98, ME, 2000, XP, Vista, or 7, along with any version of Internet Explorer. Once installed, changing your ip address is as simple selecting a country from the dropdown menu.

Two problems we sometimes see are:

1. There no countries appearing inside the dropdown box:

Please note that your download page includes an update link for obtaining the recent ip/country settings. You must RIGHT-click the link on that page and then "Save target" to your C://WINNT or C://Windows folders. The "WINNT" and "Windows" folders are subdirectories of your C:Drive.

To confirm that you've placed the ip settings file correctly, go to your Desktop or START menu and click on "MyComputer", then doubleclick "C:Drive", then doubleclick "WINNT". If you've saved the ip/country settings correctly, you'll see a file called "proxy.xml".

2. The ip changer disappeared from the Internet Explorer toolbar:

If you have many items on your Internet Explorer toolbar, some may occassionally get pushed off to the side or hidden under others. Simply RIGHT-click on the upper/grey part of your Internet Explorer toolbar. There will be an option for "proxy". Try UNchecking and REchecking it a few times. The ip changer will pop back into place.

If you require other assistance, please first see your registration email for the clients-only assistance link. If your problem is not solved, please CLICK HERE TO CONTACT US.